Karen Zwick, CPLP, founded 1st Class Solutions in 1995.  As president and owner of 1st Class Solutions, Karen is an educator and information technology specialist with 30 years of experience.

Prior to starting 1st Class Solutions, Karen operated a computer training center for over four years. She worked more than eight years on various information technology assignments within Eli Lilly and Company. Karen also taught mathematics at both the middle school and university levels.

Education, Certificates and Professional Workshops

  • Bachelor Degree, Mathematics and Elementary Education, Ball State University, Muncie, IN
  • Master Degree, Mathematics and Elementary Education, Ball State University, Muncie, IN
  • Master Degree, Computer Science, Ball State University, Muncie, IN
  • ASTD Human Performance Improvement Certificate
  • Information Mapping Workshop, November 2003
  • Accelerated Learning Workshop, March 2004
  • Needs Assessment for Performance Technologists, Tools and Techniques Workshop, December 2004
  • How to Plan, Develop, and Evaluate Training Workshop, February 2005
  • Building Expertise: How to Apply Learning Psychology to Instructional Design, June 2005
  • Measuring and Evaluating Learning Certificate, May 2006
  • Structured Writing Workshop, March 2007
  • Advanced E-Learning Workshop, May 2007
  • Project Management for Trainers Workshop, May 2008

In 2006, Karen was one of the first 300 individuals to earn the CPLP credential from the American Society for Training & Development (ASTD) Certification Institute.

The CPLP™ credential covers the entire scope of the workplace learning and performance field.

Earning the CPLP designation means that Karen has the required industry-related experience, successfully passed a knowledge-based examination, and submitted a work product that met performance standards. Karen is one of the first 300 individuals to receive the CPLP credential, having participated in the CPLP Pilot program. The pilot participants played an important role in shaping the CPLP program, which launched operationally in fall 2006.

Becoming a CPLP enhances a professional’s reputation by recognizing that the individual has an overall understanding of the nine areas of expertise for workplace learning and performance as defined by the ASTD Competency Model™, and can apply this knowledge in the workplace. In general, credentials benefit individuals by providing a roadmap for professional development, enhancing earning potential and broadening career opportunities.

“As the association dedicated to the workplace learning and performance profession, ASTD has a rich source of information on the critical skills and abilities that practitioners must have to succeed in the field,” says Tony Bingham, President of the ASTD Certification Institute. “CPLP-certified individuals possess knowledge across the entire workplace learning and performance field, and this credential will help them demonstrate their value to managers, colleagues, and clients,” he notes.

 


  

About ASTD and the ASTD Certification Institute
ASTD is the world’s largest association dedicated to workplace learning and performance professionals. ASTD started 1944 when the organization held its first annual conference.

To support members’ ongoing development in the field, ASTD formed the ASTD Certification Institute to take the lead in setting professional industry standards. The ASTD Certification Institute certifies professionals through the CPLP credential and certifies courseware through the E-Learning Courseware Certification (ECC) program.

More information about the CPLP program may be found at www.cplp.astd.org.
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