Are employees the only cause for poor work performance?

When performance is a problem, the first place employers look is at the employee. The employee is not always the only problem, but eliminating that possibility is not a bad idea. There are three potential issues with employees:

1. The employee can’t do the job. The employee simply is not capable and does not possess the aptitude to do the work requested.
2. The employee doesn’t know how to do the job. The employee does not possess the skills and knowledge to adequately perform to expectations.
3. The employee doesn’t want to do the job. The desire to do the job at the level needed is absent.

What you may need is a training solution. However, putting the responsibility on the shoulders of the employee is not always the answer. When considering poor or inadequate performance, many other aspects of the work environment and the work itself should be considered.

Workers are but one aspect of work completion in an organization. When there is a breakdown, the employee may appear to be the center of the issue, when in fact there could be other, equally as instrumental issues. Communication or lack thereof, the absence of clear and distinct expectations and requirements as well as outdated or inadequate processes could also contribute. 

Analyzing systems to determine where the solution can be found is requires an experienced hand and process. Based in Indianapolis, 1st Class Solutions provides performance consulting that can not only help identify the cause of performance breakdown, but also help establish the steps needed to improve the situation.

Taking steps to improve output and performance is one way to positively impact the growth of an organization. Is it one you should be looking at today?

-Elaine of the 1st Class Solutions Blog Team